Services were unavailable in Dusseldorf (E) between 13:42 and 14:06 UTC. Services did not automatically fail-over to another location. Web Security Cloud users using Dusseldorf (E) will have been unable to browse during this time. Email Security users using Dusseldorf (E) will have experienced delay and their emails would have been processed by another location. Cloud Operations is investigating and will update this post with more information.
Services were made available at 14:06 UTC. Cloud Operations are investigating root cause and more information will be made available. We apologise for any inconvenience caused.